MiniBar Module

This module guarantees the prompt posting of minibar charges to guest bills and optimizes minibar service management, adhering to the privileges and entitlements of the room as determined in the property's PMS.

Features

A module ensuring timely posting

of minibar charges to guest bills and optimizing minibar service management, upon privileges and entitlements of the room as determined in the property PMS.

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Minibar Mobile App

Empowers staff to update room statuses in real-time for accurate billing and/or filling the minibar.

Reception clerks have the ability

to set an “urgent” status to the room, and this information will be seen by all authorized users instantly.

Benefits

Minimizes the minibar losses by reducing the possibility that guests will check out without paying for their minibar consumption.
Provides easy and efficient communication between the minibar department and front office.
Increases minibar revenue by analyzing on-line consumption reports and item popularity.
Reduces the need to drag a trolley, hence attendants can navigate between rooms to inspect and charge in a quicker and easier way.

Operational Steps

Step 1

The minibar department divides the hotel rooms between attendants, which are prioritized by room status.

Step 2

When inspecting rooms, attendants indicate consumed items, and a charge is automatically applied to the guest’s bill.

Step 3

After rooms are checked, the attendants return to applicable rooms to refill the minibars.

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