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SmartButler® - Hospitality and
Facilities Operations
improvement platform
As experienced hoteliers, we understand the difficulties you face every day. Providing excellent guest service while managing operations is hard. SmartButler® can help - our software has integrated tools for managing hotels, hospitals, and apartments. Contact us to see how SmartButler® can remove operational hurdles, improve your service, and create memorable experiences for guests.
SmartButler® LogBook
SmartButler's Logbook module revolutionizes the way hotels manage guest inquiries, requests, and complaints. The module ensures efficient communication and seamless coordination between departments, resulting in exceptional guest satisfaction.
SmartButler® HouseKeeping
SmartButler's Housekeeping module syncs with the property's PMS, streamlining room prioritization and real-time status updates to keep relevant staff informed.
SmartButler® Mini-Bar
Mini-Bar A module ensuring timely posting of minibar charges to guest bills and optimizing minibar service management, upon privileges and entitlements of the room as determined in the property PMS.
Our customers include
About JAYBEE
Established in 1989, JAYBEE has emerged
as a frontrunner in delivering
state-of-the-art computerized solutions
tailored for the hospitality and leisure sectors.
Established in 1989, JAYBEE has
emerged as a frontrunner in
delivering state-of-the-art
computerized solutions tailored
solutions tailored for the hospitality and leisure sectors.
Having begun its life by developing back-office and banqueting systems for hotels, JAYBEE’s flagship product today is SmartButler®, the Guest Service Centre application.
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Some of SmartButler modules are also a perfect fit for Residential and Commercial Facilities Management.
JAYBEE’s customer base includes major luxury international hotel chains.
JAYBEE has customers in almost 50 countries around the world.
Advantages
SmartButler® Hospitality and
Facilities Operations
improvement platform
- Focuses on guest satisfaction and loyalty
- Allows staff to work efficiently white being mobile
- User friendly, Intuitive and easy to use
- Information is secure and backed up. No information is lost or delted
- Moderate operating costs
- Constantly being improved with additional features and new technologies
Testimonials
What our clients say
about SmartButler®
"Renaissance Moscow Monarch Centre installed the minibar reporting module with PMS interface, and following the initial investment for license hardware and support, managed to create a ROI of 2 months on the project."
Armin Eberhard, General Manager.
Renaissance Moscow, Monarch Centere.
Renaissance Moscow, Monarch Centere.
As the former GM of Hilton Eilat Queen Sיheba hotel we used SmartButler to coordinate the hotel operations, optimizing processes and cutting costs. The software substantially improved guest satisfaction and received major upgrades with new features during times."
Dr Ronen Shay
Hospitality lecture & consulting expert
Hospitality lecture & consulting expert
Over 21 years as HR Director for three hotels, I championed implementing SmartButler across rotating staff. The software provided operational insights, allowing streamlined processes and improved employee satisfaction.
Danny Barkai
DANBAR- Strategic, Organizational & HR Consulting
DANBAR- Strategic, Organizational & HR Consulting
Frequently Asked Questions
Yes, the system support cluster management- several hotels can be connected to one database, read more »
Yes, Non-Room Locations can be tracked too with no limitations.
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Yes, an Analysis Reports and Graphical views are available to use by differnt points of view for better insights, read more »
Yes, the software enables cooperations with Third-Party System Interfaces. read more »
Yes, Guests and employees can open a ticket themselves by scanning a QR code or clicking a link; In addition, of course, to the possibility of calling the hotel's guest service center.
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